FAQs

How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and
product weight / volume. Different shipping companies have different rates, so it’s
best to check and compare which is most affordable and economical. For more
details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence
on our website.

You are protected when:
● The item you ordered did not arrive within the time promised by the seller.
● The item you received was not as described.
● The item you received that was assured to be genuine was fake.